Consistent with our core values and company mission, Closeline takes our customers privacy seriously and has put in place appropriate measures within our organization to ensure that all Closeline employees comply.
Closeline Privacy Statement
Information Closeline Collects
As a part of our business operations, we routinely collect and retain information about our customers (“Customer Information”). The majority of this information is from public records. In addition, various entities may provide us with personal non-public information about our customers. This Customer Information is necessary to perform the responsibilities of Closeline in providing our services to our Customers. This Customer Information may be used for, but is not limited to, such activities as: developing and submitting a proposal, closing real estate and related loan transactions; administration of records; execution of accounting and funding; compliance with laws or regulations; and/or the development of future products.
All Customer Information obtained by Closeline, whether it is information we solicit directly from our customers, from visitors to our website, or collect during the processing of transactions, we regard as “private” and we take appropriate steps to protect its integrity and confidentiality. No information regarding specific persons will be provided to any third party except:
- to obtain commercial and credit information to establish, maintain or renew a customer’s contract(s),
- as may be required to provide any of the services for which a customer has engaged Closeline,
- as may be legally required by law,
- to assist in preventing or prosecuting fraud, or to otherwise comply with a requirement or request of the government,
- to comply with the rules and regulations of any credit or debit card payment network, or
- with the person’s or company’s written consent.
This policy does not preclude Closeline’s use of non-personal, summarized, derived, or aggregate information for its internal operations and from time to time, to entities that may have products or services that may be of interest to our customers.
Information Collected Via Our Website
We may solicit, collect, or retain public or non-public personal information regarding customers or visitors to our website only as required to allow Closeline to respond to requests for information about products and services, to execute a merchant application, or other items required to provide our services. The only information Closeline obtains about a visitor to our website is information that is voluntarily supplied. This type of personal information (name, address, telephone number, e-mail address, etc.) will be used to contact you to fulfill your request.
Certain services sold by Closeline, may be provided by organizations with which Closeline has a contractual relationship. In such cases, Closeline may provide information obtained about a customer to these organizations. These vendors and service companies agree to respect the confidentiality of such information, safeguard it, and abide by applicable law. We may also be required to disclose Personal Information in response to requests by legal, governmental, or regulatory agencies with proper jurisdiction.
The Closeline website may create a file, or “cookie,” on the hard drive of your computer in order to retain information that is used by our website. These files are used during your online session to ensure that access to our site is authorized and to control certain parameters of your communication session with our website. We do not use these files to monitor the behavior of visitors to our sites.
Restrictions to Children
Our website does not provide content intended to attract or encourage the participation of children. We do not solicit or knowingly accept information from persons under the age of 18.